Purpose: To erase a registration from the system.
Launch Point: This routine can be launched from the following location(s):
•Names → File Maintenance → Event Tab → Context Menu on Registrations Grid →
Note: The relevant registration needs to be highlighted in the grid before you right-click to bring up the context menu
Example: When the routine is launched a window will open
The Erase Registration routine allows the user to totally “erase” a registration made that same day, as long as it has not yet had a payment posted against it. When the registration is erased, it is completely deleted from the system and will be as if it had never been entered. This routine is only meant to be used in the situation when someone calls back shortly after registering for an event and says that they have changed their mind and do not want to be registered.
Note: If there is a pending credit card payment on the registration being erased, and the payment is for more than this one registration being erased, the amount for just the registration being erased will be deleted and the net amount of the payment being made will be updated.
Watch the Erase Registration video:
See also
Group Registration (With Fees)